Terms & Conditions

CORONA VIRUS

M.C. Products operate within the government regulations, customers are required to wear a face mask prior to entering our show room or trade counter.

M.C. Products has many years of experience in the wrought iron and fabrication trade, we are here to help and advise customers alike. If you do not see the specific wrought iron component, gate part or railing accessory you require, or your your requirements are for made to measure items, please contact our component counter.

* ORDER on line, by telephone or email

ORDERING WROUGHT IRON COMPONENTS
* Customers placing an order are welcome to visit our trade counter. Component orders are accepted online through our e-commerce website, by telephone and email. Simply quote the component art reference numbers from the web site and quantity required. There is no need to open an account when ordering wrought iron components, gate or railing parts.
* Collecting components from our trade counter. Customers are ask to place there order requirements at least one hour prior to collection.
* Component orders placed before 10.00am for stock items only are normally dispatched within 24 hours, non stock and made to measure items are estimated and will depend on the item and the quantities required.
* Customers are responsible for ensuring the correct pricing is used as listed on a our ecommerce web site: www.wroughtironcomponents.co.uk

ORDER DIRECTLY ON LINE
Customers can shop freely on line as a guest or register and take advantage of any special offers. Component and post and packaging charges are as per our e-commerce web site, subject to status: www.wroughtironcomponents.co.uk

TRADE & REGISTERED CUSTOMERS
Log in to take advantage of any special offers. Component and post and packaging charges are as per our e-commerce web site, subject to status: www.wroughtironcomponents.co.uk

PAYMENT
Order(s) and Invoice(s) are payable at point of sale. Payment can be made with Pay Pal - Debit Card - Cleared Cheque - BACS prior to any goods being dispatched. Please note we do not accepted Credit Card payments.

CURRENCY
All prices listed throughout our e-commerce website are in sterling.

PRODUCT
All our wrought iron component product descriptions, sizes and weights listed are as accurate as possible at the time of manufacturing and publishing, however with the nature of the materials used, these are guide lines and may vary in design and size. In the interest of continued product change and improvement in design, M.C. Products Wrought Iron Components reserve the right to amend product details and prices subject to status without prior notice, including promotions, trade discounts and special offers. Customers are responsible to ensure the product(s) ordered are suitable for the application intended. Customers are advised to calculate the number of items they require accurately prior to place any order. M.C. Products Wrought Iron Components can not take responsibility for customers errors.

LIABILITY
All item(s) supplied by M.C. Products Wrought Iron Components remain the property of M.C. Products Wrought Iron Components until full payment is made.

DELIVERY NET WORK - ENGLAND - WALES - SCOTLAND
* Our products are available and dispatched throughout the UK mainland only.
* Goods are not available or dispatched to: Northern Ireland - Republic of Ireland - Isle of Man - Shetland Isles - Orkney Islands - Hebrides - Guernsey - Jersey.
* Goods are delivered using our own transport and national carriers.
* Customers are responsible for make suitable arrangements to receive, check and sign for their consignment; this will avoid any inconvenience and re - delivery charges being incurred or debited to your account.
* No claim can be made once the goods are sign for.
* Delivery services may vary throughout the UK mainland dependant on location. Grampian and the Highlands of Scotland are subject to a delivery surcharge imposed by the national carrier network, please contact our component counter for a quote.
* Component orders are currently charged out at a flat rate of £ 10.00 plus vat up to a weight of 20 kilos, thereafter a 25p per kilo rate applies.
Items that have a length of more than 1.2 metres and up to national carriers maximum length of 2.0 metres are charged at cost.
*Maximum component length for local deliveries is 3.0 metre.
*Customers are advised due to the nature, weight and length of some wrought iron components and associated goods these are charged at cost.
* Customers will be advised at the time of ordering if an item is out of stock, on back order or made to measure.
* Paints are not available on our national delivery network.
* M.C. Products Wrought Iron Components reserve the right to amend post and packaging charges with out notice.

MISSING ITEMS
* Missing items must be reported to M.C. Products Wrought Iron Components within 24 hours with the exception of made to measure or out of stock items.
*Consignment delivery notes must be signed in the presence of the delivery driver.

RETURNED GOODS
* Goods ordered and delivered can only be returned if approved by M.C. Products Wrought Iron Components and a return of goods number has been issued.
* Customers are responsible for the packaging, ensuring the returned goods arrive at our business premises in good clean conditions.
* Customer ordering incorrect goods are responsible for the return of goods and carriage costs.
* Credit notes or refunds will not be issued if the goods are not returned within 5 working days.
* Goods returned will be subject to a restocking charge of £ 10.00 plus vat.
* Delivery charges are met by the customer, therefore customers must make a direct claim with the carrier for damaged goods and not with M.C. Products Wrought Iron Components.
* Customers wishing to track there consignment must do so through the carriers customers services department quoting the consignment number etc., and not through our component counter.